At this time, we understand that you will have a lot of questions regarding your upcoming trip to Scotland, and the status of your Hairy Coo Tour. We are working as hard as we can to get in touch with all guests affected by the latest UK Governments’ travel guidance and will be reaching out to everyone in chronological order of departure dates. We would kindly ask that you are patient with us while we do this, however, we are more than happy to answer any questions you might have.
If you have found that you will be unable to travel to Scotland to take part in your tour, we will be more than happy to keep your booking on file and move you to any of our scheduled tours until the end of 2021 free of charge. You are not required to give us a date that you would like to move to as we would like you to have as much flexibility as possible when making your future travel plans. In order to request this, please complete the below contact form, select ‘Reschedule Tour’ under ‘Enquiry Type’, provide your booking confirmation number and write that you would like to indefinitely postpone your trip.
Please check out our Frequently Asked Questions , as your question is most likely already answered. If not, then please feel free to use the Contact Form at the bottom of this page.
Alternatively, if during normal business hours, you can chat to us via the ‘Live Chat’ facility. Just click the little green box that says ‘We’re Online’ to the bottom right of your screen.
If you’d prefer to phone our offices and speak to one of our friendly team about a general tour enquiry, our office telephone number is: +44 (0) 131 212 5026
All of our coach tours can be booked online through this website. Alternatively, if you wish to book in person, you can visit the Visit Scotland Tourist Information office, at 249 High St, Edinburgh, EH1 1JY, near Waverley train station, between the hours of 09:00–17:00, open every day, although please note that during the busy summer season, it’s wise to book 3-4 weeks in advance to guarantee you get your preferred date/tour.
Our Registered Business Address:
Free The Coo Limited t/a ‘The Hairy Coo’, Suite 41, Pure Office, Bonnington Bond, 2 Anderson Place, Edinburgh. EH6 5NP
Please note the above address is an administration office only, we only take bookings on our website, using a debit or credit card (any Visa, Mastercard or American Express card is accepted). Our Tours DO NOT depart from this address. Please see individual tour pages for all tour departure times/locations.
*Due to the ongoing situation surrounding Covid-19, we are experiencing a high-volume of calls. In order for us to deal with your enquiry as quickly and accurately as possible, please use the contact sheet provided on this page. If you would like to speak to an advisor, our call lines are open Monday – Friday, 9:00 am – 5:00pm (GMT).