We’re always more than happy to answer any questions you might have, although you’ll find that most of our frequently asked questions have already been covered on our essential information page.
Can’t find the answer you’re looking for? That’s not a problem – please complete the form below and one of our team will get back to you as quickly as possible. If your enquiry is regarding a private tour, please contact us via our private tours page.
All of our tours can be booked online through this website. If you’d prefer to phone our offices and speak to one of our friendly team, our office telephone is open Monday to Friday, 9:00 am – 5:00 pm. The number is: +44 (0) 131 212 5026.
If you would like to pay with cash, or would just prefer to book face-to-face with someone, you can do so at the Visit Scotland iCentre when you arrive in Edinburgh. The address is 249 High St, Edinburgh EH1 1JY, located on the city’s famous Royal Mile. They are open between the hours of 9:00 am – 5:00 pm, 7 days a week.
Our Registered Business Address:
Free The Coo Limited t/a ‘The Hairy Coo’, 7 Carron Place, Edinburgh, EH6 7RE
Please note the above address is an administration office only and that we do not process bookings here, nor do our tours depart from this address. We only take bookings on our website, using a debit or credit card (any Visa, Mastercard or American Express card is accepted).
All tours depart from Deacon’s House Cafe, 304 Lawnmarket, Edinburgh EH1 2PS.