The Hairy Coo take your privacy and security very seriously. We also aim to make our booking process very quick and straightforward and so do not ask you for unnecessary and intrusive information that isn’t vital to the organisation of your tour.
Through our secure reservations service provider, Zaui Software, we collect personal information from you in order to process your tour booking. We collect information such as your name, email address and telephone number. This ensures that you receive the correct tour confirmation and any other important updates to the delivery of your trip, such as accommodation arrangements, or changes to the departure point. Our primary form of contact will always be via email, only using your telephone number for essential information, or to locate you if you are late back to your tour vehicle.
Our Free Highland Tour reservation system is a bespoke software that was made in house. This operates under the same strict privacy regulations, meaning all financial information given is encrypted.
All information requested to reserve your spot on tour is encrypted and handled by our financial partners Stripe and SquareUp.
By making a reservation with us, you are confirming that you are happy for The Hairy Coo to use your information for correspondence surrounding your tour, along with requesting feedback. We may also use the email address provided to send you future notifications surrounding our company, our products and other projects we think you may find of interest. You will have the option to opt-out of this at any time.
It is your right to ask us to verify that the information we hold on you is accurate or ask us to delete this information at any time. Please email [email protected] if you would like to discuss this with one of our team members.