Privacy & Cookies Policy

Privacy & Cookies Policy

The Hairy Coo take your privacy and security very seriously. We also aim to make our booking process very quick and straightforward and so do not ask you for unnecessary and intrusive information that isn’t vital to the organisation of your tour.

Through our secure reservations service provider, Zaui Software, we collect personal information from you in order to process your tour booking. We collect information such as your name, email address and telephone number. This ensures that you receive the correct tour confirmation and any other important updates to the delivery of your trip, such as accommodation arrangements, or changes to the departure point. Our primary form of contact will always be via email, only using your telephone number for essential information, or to locate you if you are late back to your tour vehicle.

Our Free Highland Tour reservation system is a bespoke software that was made in house. This operates under the same strict privacy regulations, meaning all financial information given is encrypted.

All information requested to reserve your spot on tour is encrypted and handled by our financial partners Stripe and SquareUp.

By making a reservation with us, you are confirming that you are happy for The Hairy Coo to use your information for correspondence surrounding your tour, along with requesting feedback. We may also use the email address provided to send you future notifications surrounding our company, our products and other projects we think you may find of interest. You will have the option to opt-out of this at any time.

It is your right to ask us to verify that the information we hold on you is accurate or ask us to delete this information at any time. Please email [email protected] if you would like to discuss this with one of our team members.

COOKIES

We use cookies to help improve your experience when using our website and also as a means of measuring the performance of our website so that it can be improved for future users. We ask for your consent to place cookies on your device when using our site.

Third party sites which we embed on our site, and with whom data is shared, include Google Analytics, Google Maps, Zendesk, Zaui Software, TripAdvisor, Facebook and Instagram.

To switch off cookies you can go to the help section of your browser and it will explain how.

This is what our guests say about us

  • 5 star rating3 Day Highlands and Skye Tour This tour was amazing and the highlight of my trip!! We could not have asked for a better Tour Guide,... read more

    WDamron
    04/11/2021
  • 5 star rating3 day trip in around Highland - amazing!! Excellent experience, unforgettable trip, amazing tour guide with lots of knowledge, fun and jokes... Trip exceeded all my expectations. Every... read more

    Katya_Prokh
    03/11/2021
  • I went with three friends whist holidaying together. From start to finish we had an amazing experience. We couldn't... read more

    Pam Laramam
    02/11/2021
  • 5 star ratingBest trip I ever had! I had the best time in this 3 day trip!

    Our tour guide was Stephen, he was very infomative, funny,...
    read more

    bbeatrix98
    02/11/2021
  • 5 star ratingFantastic service Martin is a great guide. Thank you for a fab experience. By the way Martin's jokes are to die for.... read more

    T7262PXkristinak
    01/11/2021

Awards and Partners

Scottish Tourist Board
Tripadvisor logo
John Muir Trust logo
Get Your Guide logo
Tourradar logo
Green Tourism Scheme logo

SPECIAL OFFER


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