Privacy & Cookies Policy

Privacy & Cookies Policy

The Hairy Coo take your privacy and security very seriously. We also aim to make our booking process very quick and straightforward and so do not ask you for unnecessary and intrusive information that isn’t vital to the organisation of your tour.

Through our secure reservations service provider, Zaui Software, we collect personal information from you in order to process your tour booking. We collect information such as your name, email address and telephone number. This ensures that you receive the correct tour confirmation and any other important updates to the delivery of your trip, such as accommodation arrangements, or changes to the departure point. Our primary form of contact will always be via email, only using your telephone number for essential information, or to locate you if you are late back to your tour vehicle.

Our Free Highland Tour reservation system is a bespoke software that was made in house. This operates under the same strict privacy regulations, meaning all financial information given is encrypted.

All information requested to reserve your spot on tour is encrypted and handled by our financial partners Stripe and SquareUp.

By making a reservation with us, you are confirming that you are happy for The Hairy Coo to use your information for correspondence surrounding your tour, along with requesting feedback. We may also use the email address provided to send you future notifications surrounding our company, our products and other projects we think you may find of interest. You will have the option to opt-out of this at any time.

It is your right to ask us to verify that the information we hold on you is accurate or ask us to delete this information at any time. Please email contact@thehairycoo.com if you would like to discuss this with one of our team members.

COOKIES

We use cookies to help improve your experience when using our website and also as a means of measuring the performance of our website so that it can be improved for future users. We ask for your consent to place cookies on your device when using our site.

Third party sites which we embed on our site, and with whom data is shared, include Google Analytics, Google Maps, Zendesk, Zaui Software, TripAdvisor, Facebook and Instagram.

To switch off cookies you can go to the help section of your browser and it will explain how.

This is what our guests say about us

  • It was my 2nd time taking a tour with The Hairy Coo and it gets better each time. Took the... read more

    waqas ali
    22/09/2019
  • 5 star ratingLoch Ness Tour This a super fun tour courtesy of Brain aka "Brizo" at Hairy Coo Tours. First of all Brizo is F'ing... read more

    Trip312690
    11/09/2019
  • 5 star ratingAwesome trip Wonderful trip through the Highlands with lots of fascinating stories and jokes.
    We'll do this again!

    Bisoushka
    27/07/2019
  • 5 star ratingAmazing trip with lots of added/bonus stops We moved fast, but got to see many things that weren't listed in the itinerary - our guide Brian (aka... read more

    jeffrofromtexas
    08/10/2019
  • 5 star ratingMost Exhilarating Scottish Views, Stories and Music with the Hairy Coo! We booked a last minute trip to see the Scottish Highlands and our random search for a tour group led... read more

    cdsnadal
    15/08/2019

Awards and Partners

Scottish Tourist Board
Tripadvisor
John Muir Trust
Get Your Guide
Tourradar
Green Tourism Scheme