Privacy & Cookies Policy

Privacy & Cookies Policy

The Hairy Coo take your privacy and security very seriously. We also aim to make our booking process very quick and straightforward and so do not ask you for unnecessary and intrusive information that isn’t vital to the organisation of your tour.

Through our secure reservations service provider, Zaui Software, we collect personal information from you in order to process your tour booking. We collect information such as your name, email address and telephone number. This ensures that you receive the correct tour confirmation and any other important updates to the delivery of your trip, such as accommodation arrangements, or changes to the departure point. Our primary form of contact will always be via email, only using your telephone number for essential information, or to locate you if you are late back to your tour vehicle.

Our Free Highland Tour reservation system is a bespoke software that was made in house. This operates under the same strict privacy regulations, meaning all financial information given is encrypted.

All information requested to reserve your spot on tour is encrypted and handled by our financial partners Stripe and SquareUp.

By making a reservation with us, you are confirming that you are happy for The Hairy Coo to use your information for correspondence surrounding your tour, along with requesting feedback. We may also use the email address provided to send you future notifications surrounding our company, our products and other projects we think you may find of interest. You will have the option to opt-out of this at any time.

It is your right to ask us to verify that the information we hold on you is accurate or ask us to delete this information at any time. Please email contact@thehairycoo.com if you would like to discuss this with one of our team members.

COOKIES

We use cookies to help improve your experience when using our website and also as a means of measuring the performance of our website so that it can be improved for future users. We ask for your consent to place cookies on your device when using our site.

Third party sites which we embed on our site, and with whom data is shared, include Google Analytics, Google Maps, Zendesk, Zaui Software, TripAdvisor, Facebook and Instagram.

To switch off cookies you can go to the help section of your browser and it will explain how.

This is what our guests say about us

  • 5 star ratingAmazing tour - 10/10 tour guide Brizo Brizo the tour guide was great, phenomenal knowledge, entertaining tour for all. Definitely recommend for all who visit Scotland. Tour was so good it makes me want to do another!

    152jayband
    11/11/2019
  • 5 star ratingAmazing tour! Amazing trip! Scott, Scott, Scott, our guide was fantastic! He completed my history of Scotland! Funny, a lot of energy, good vibes, amazing trip! Thank you, Scott!

    Zamfirrodica2003
    25/01/2020
  • 5 star ratingLove the hairy coo This was a great tour. My tour guide, Scott, was amazing. Very knowledgeable and entertaining. Great humor and kept us alive, rule #1! Great experience. Thank you.

    BoardingPass213332
    28/10/2019
  • 5 star ratingGreat Day What a great Day with a lot of interesting storrys and Adventures, Thanks birzo!!!

    We will take youer bus next time. See ya

    Nicolai c
    17/11/2019
  • 5 star ratingFabulous experience Stephen was the absolute best tour guide. It was an amazing day of traveling the highlands and we will never forget it.

    O7033OBmariap
    20/01/2020

Awards and Partners

Scottish Tourist Board
Tripadvisor
John Muir Trust
Get Your Guide
Tourradar
Green Tourism Scheme