Privacy & Cookies Policy

Privacy & Cookies Policy

The Hairy Coo take your privacy and security very seriously. We also aim to make our booking process very quick and straightforward and so do not ask you for unnecessary and intrusive information that isn’t vital to the organisation of your tour.

Through our secure reservations service provider, Zaui Software, we collect personal information from you in order to process your tour booking. We collect information such as your name, email address and telephone number. This ensures that you receive the correct tour confirmation and any other important updates to the delivery of your trip, such as accommodation arrangements, or changes to the departure point. Our primary form of contact will always be via email, only using your telephone number for essential information, or to locate you if you are late back to your tour vehicle.

Our Free Highland Tour reservation system is a bespoke software that was made in house. This operates under the same strict privacy regulations, meaning all financial information given is encrypted.

All information requested to reserve your spot on tour is encrypted and handled by our financial partners Stripe and SquareUp.

By making a reservation with us, you are confirming that you are happy for The Hairy Coo to use your information for correspondence surrounding your tour, along with requesting feedback. We may also use the email address provided to send you future notifications surrounding our company, our products and other projects we think you may find of interest. You will have the option to opt-out of this at any time.

It is your right to ask us to verify that the information we hold on you is accurate or ask us to delete this information at any time. Please email contact@thehairycoo.com if you would like to discuss this with one of our team members.

COOKIES

We use cookies to help improve your experience when using our website and also as a means of measuring the performance of our website so that it can be improved for future users. We ask for your consent to place cookies on your device when using our site.

Third party sites which we embed on our site, and with whom data is shared, include Google Analytics, Google Maps, Zendesk, Zaui Software, TripAdvisor, Facebook and Instagram.

To switch off cookies you can go to the help section of your browser and it will explain how.

This is what our guests say about us

  • 5 star ratingTour of the Highlands Stephen was the best tour guide ever. We had the best time traveling all over Scotland. Would do it again in a heartbeat.

    O7033OBmariap
    05/02/2020
  • 5 star ratingA day with Brian A fantastic trip with beatiful landscapes and an awesome driver guide ! That was the day with Hairy Coo in the Highlands !

    bvnuae
    21/02/2020
  • 5 star ratingThe best We did the 1 day free tour with Collin, the bus was excelent, the views amazing and even a better guide

    Cecilia G
    21/02/2020
  • 5 star ratingHairy Coo Stirling tour Fantastic tour, definitely recommend to anyone who wants to explore beyond the city and see the beauty of Scotland. Marty was great!

    vexown
    03/01/2020
  • Absolutely amazing tour hosted by Brizo . He really knew his history and facts and very good driver . 10/10 value for money

    Ordhnaith Kirk
    16/01/2020

Awards and Partners

Scottish Tourist Board
Tripadvisor
John Muir Trust
Get Your Guide
Tourradar
Green Tourism Scheme