Privacy & Cookies Policy

Privacy & Cookies Policy

The Hairy Coo take your privacy and security very seriously. We also aim to make our booking process very quick and straightforward and so do not ask you for unnecessary and intrusive information that isn’t vital to the organisation of your tour.

Through our secure reservations service provider, Zaui Software, we collect personal information from you in order to process your tour booking. We collect information such as your name, email address and telephone number. This ensures that you receive the correct tour confirmation and any other important updates to the delivery of your trip, such as accommodation arrangements, or changes to the departure point. Our primary form of contact will always be via email, only using your telephone number for essential information, or to locate you if you are late back to your tour vehicle.

Our Free Highland Tour reservation system is a bespoke software that was made in house. This operates under the same strict privacy regulations, meaning all financial information given is encrypted.

All information requested to reserve your spot on tour is encrypted and handled by our financial partners Stripe and SquareUp.

By making a reservation with us, you are confirming that you are happy for The Hairy Coo to use your information for correspondence surrounding your tour, along with requesting feedback. We may also use the email address provided to send you future notifications surrounding our company, our products and other projects we think you may find of interest. You will have the option to opt-out of this at any time.

It is your right to ask us to verify that the information we hold on you is accurate or ask us to delete this information at any time. Please email [email protected] if you would like to discuss this with one of our team members.


We use cookies to help improve your experience when using our website and also as a means of measuring the performance of our website so that it can be improved for future users. We ask for your consent to place cookies on your device when using our site.

Third party sites which we embed on our site, and with whom data is shared, include Google Analytics, Google Maps, Zendesk, Zaui Software, TripAdvisor, Facebook and Instagram.

To switch off cookies you can go to the help section of your browser and it will explain how.

This is what our guests say about us

  • Amazing views coupled with very interesting and funny information from our driver Ryan. Would i recommend it? Aye!

    Al Mustill
  • 5 star ratingAmazing experience, back again after a year! Have booked a 3 day Isle of Skye tour with them last Sept 2020 and it was amazing! Highly recommended!... read more

  • 5 star ratingScottish travels with Brian. My favorite part of the tour was listening to Brian tell his tales from Scottish history. Listening to his... read more

  • 5 star ratingFun in Bonnie Scotland Jack and Jill went up the hill with Hairy Coo and Brian.
    He is the BEST,
    there is no doubt, for stories...
    read more

  • 4 star ratingFantastic experience! Our guide Marty is fabulous! He’s so knowledgeable and experienced about the highlands tour and lots of jokes and local... read more

    Shin-Yu H

Awards and Partners

Scottish Tourist Board
Tripadvisor logo
John Muir Trust logo
Get Your Guide logo
Tourradar logo
Green Tourism Scheme logo